TempoMatrix Terms & Conditions

Effective October 23, 2026

TempoMatrix is operated by Black Sparrow Studios LLC. These terms describe use of TempoMatrix for Studio operations, booking and session coordination, project delivery, Client review, payments, and service-related communications. “Studio” means the participating service provider you work with through TempoMatrix.

Using TempoMatrix

Use the service lawfully and only with access you are authorized to hold. Provide accurate account and contact information, protect your sign-in access, and do not attempt to access another Client’s or Studio’s private records or files. You are responsible for having permission to upload or share content you provide.

Bookings, payments, and Studio services

Review the service, schedule, pricing, deposit requirements, and any Studio-provided cancellation or refund terms before confirming a booking or payment. The Studio is responsible for the services it offers and for communicating its applicable service terms. A payment attempt or browser return page alone is not confirmation that payment has settled.

Availability and changes

Features and availability may change, and access may be restricted to protect security or prevent misuse. Electronic communications can be delayed or unavailable; contact your Studio directly about urgent scheduling or service needs. Nothing in these terms limits rights that cannot lawfully be excluded.

SMS / Transactional Messaging Terms

With your consent, TempoMatrix and participating Studios may send transactional SMS relating to services you have booked or requested. Depending on the service and enabled messaging features, examples may include:

• Booking and session confirmations.
• Appointment or session reminders.
• Deposit or payment-status notifications.
• Scheduling and rescheduling information.
• Staff-triggered post-session review requests.
• Service-related confirmation messages.

Message frequency varies. Message and data rates may apply. This current messaging program is for transactional/service communications, not promotional marketing.

Reply STOP to stop SMS messages. Reply START where supported to resume, or HELP for help. STOP suppression remains authoritative. Opting into SMS is not a condition of purchasing or booking services.

Carriers are not liable for delayed or undelivered messages. You are responsible for providing a valid mobile number you are authorized to use and informing the Studio when that number changes. Transactional communications may also be provided through email or the Client Portal when applicable.

Reading these terms or using TempoMatrix does not itself grant SMS consent. See the SMS Consent page for the verbal-consent process and the Privacy Policy for how messaging information is handled.

Contact

Contact the Studio or TempoMatrix support through the contact information provided with your account/service for assistance, questions about these terms, or messaging support.